Family profiles allow up to 5 family members to share a single account (and subscription) in your app while each maintaining their own personalized experience. This is similar to the “Who’s watching?” feature offered by many popular streaming services.
User experience
A user with access to family profiles can create multiple profiles in your app under the same account/email. All profiles share the same subscription, but each profile has its own name, profile image, progress syncing, content library, and personalized recommendations. This can improve the experience for family members who share an account. For example:
A husband and wife can listen to the same audiobook on separate devices without interfering with each other’s place in the book.
Parents can keep their kids’ recently played items separate from their own recently played items.
Family members with different interests can receive personalized recommendations tailored to their own individual tastes.
Customizations
Offering
You can limit access to family profiles based on the offering that a user has access to. This allows you to “upsell” against this feature - you can require that users sign up for a more expensive subscription or for a longer subscription period in order to access family profiles.
Maximum profiles per account
This setting determines the maximum number of profiles that can be created under a single account. Reducing this number will not block access to any existing profiles, but it will prevent new profiles from being created above the limit.
Images
Users can choose profile images from a predetermined set of images that you upload. You must upload at least 5 images for users to choose between, but you can upload more if you’d like. These images offer a chance to showcase your brand or have a little fun. Some ideas:
Upload images of characters from your content.
Upload variations of your logo in different styles or colors.
Upload various colors, patterns, or designs that fit with your brand’s aesthetic.
Disabling family profiles
You may revoke access to family profiles either by disabling them entirely or by changing the offering required to use them. Please be careful when doing this - users will lose access to all progress and settings saved under the profiles that they have created.
Limitations
Family profiles are intended for use by the members of the same household only (although Treefort cannot enforce this on a technical level at the moment). For users of family profiles we recommend that the account owner sign into their account on each household member’s device personally using their email and password. We do not recommend that an account owner share their password with others.